Bluebeam Login Issues. Selected the incorrect server region? If you can sign in to

Selected the incorrect server region? If you can sign in to Revu 21, Bluebeam on web and mobile, and/or Studio with your Bluebeam ID (BBID), then your account has been set up with End User access. What is… The Bluebeam Academic Program offers students and educators free access to cutting-edge technology, helping bridge the gap between classroom and field. Nov 28, 2024 · Bluebeam is not letting me sign-in. Aug 9, 2024 · Having Issues surrounding logging into BB Revu. To update your software to the latest version, use the in-app installer or go to the Bluebeam Download Center. If users are unable to connect to your Studio Enterprise server with Revu or Vu, this article discusses how to resolve the issue. Bluebeam Org Admin Help Bluebeam provides you with two options for subscription management — Org Admin and Org Admin Pro. 1st world problems, I know. To sign in properly, make sure you spelled your email address correctly and/or locate your original Studio account verification email to confirm the correct BBID. Table of Contents AutoCAD or AutoCAD LT: Bluebeam PDF printer doesn't appear in the printer list AutoCAD PDFs default to letter page dimensions Revu creates a blank PDF from AutoCAD Bluebeam PDF Printer doesn't install The Bluebeam plugin does not appear in my application Jun 26, 2024 · We’re continuing to look into issues reported by users on Revu 20. Nov 1, 2024 · Hello all, I am the admin for our site and can login to any of the Bluebeam portals. When starting the app, it attempts to connect to a server for login credentials, but never makes it. , Studio U. com and attach a screenshot of your BBID validation email. From… Bluebeam Services Status Here’s where you can find the current status of Bluebeam's Services and subscribe to status notifications. , license owner and/or IT dept. 15. If you were previously experiencing issues, please restart Revu to reconnect. 7 to be unusable for modifying PDF files. The login screen is not opening. Visit the Bluebeam Download Centre and get the latest version of Bluebeam Revu for desktop, or get started with Bluebeam on web and mobile for Mac, iPad or Android. Thank you for your patience as everything… Jul 2, 2025 · View Bluebeam's real-time and historical operational status. United States Germany/Deutschland Australia Sweden/Sverige United Kingdom Sorry, your browser is not supported Please try using Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari. Our process has been modified to ensure DNS is updated post-deployment. Jul 2, 2025 · The underlying issue with the Bluebeam. You can no longer access Studio on these versions of Revu. Tried switching / resetting profiles, restarting. Jun 30, 2025 · For some reason, I am not signed in utilizing Revu. If I escape (X) from the login, it brings up two blank API message… Jul 2, 2021 · The inability to login was the result of a Studio component using outdated DNS info after updated systems were deployed. com domain has been resolved, and service is now fully restored. Keep me signed in" is no longer an option when signing in with a BBID, meaning Studio will not login automatically. Jun 30, 2025 · Hi all, We recently experienced a technical issue that caused users to have trouble accessing Bluebeam. org. If I click it quick enough, it actually will show my username for a split second and then goes back to "Sign In". Please try logging into Bluebeam again or restart Revu to reconnect to our services. A country choice dropdown is available, but that is it. Studio login To use Studio, make sure to select Use my Revu login credentials in the Studio panel before you sign in. For further assistance troubleshooting connection issues, please contact Technical Support. Mar 18, 2019 · If you need to look up the current status of Bluebeam's services — including Studio U. Find solutions to common issues you might encounter in Bluebeam Studio. Jul 8, 2025 · One of my co-workers cannot get the sign in button to work at all, flashes for a second then goes back to "Sign in". When clicking on the button, the users email address is shown for a split-second, after which the button changes back to "Log in". Find solutions to common issues you might encounter in Bluebeam Revu. Starts the logon process, but seems to block the MFA portion of the SSO or gets lost behind the main screen and sometimes produces a can't… Bluebeam Services Status Here’s where you can find the current status of Bluebeam's Services and subscribe to status notifications. 7 has been working without issue until now. Nov 22, 2025 · Bluebeam down? Check the current Bluebeam status right now, learn about outages, downtime, incidents, and issues. Verified I'm using the correct credentials and have access to the target SharePoint location; however Bluebeam Revu fails to log me in. " Cause The firewall ports used for Bluebeam Studio connections could be blocked due to your network security policies. Thank User reports indicate no current problems at Bluebeam Bluebeam, Inc. You've purchased a Bluebeam plan or started a trial, but Revu still displays your account as Package: Unpaid/Unassigned. com domains. BB Support indicate the iPad app is no longer supported as of Dec 2025 and to use the web portal app. Dec 16, 2021 · Bluebeam Services Status Here’s where you can find the current status of Bluebeam's Services and subscribe to status notifications. Org Admin allows account owners to manage access for subscription-based Bluebeam solutions. Thank you for your patience as everything… Jul 2, 2025 · The API performance issues are being investigated, and performance should be restored soon. The status page will update if anything changes. However, you must have Org Admin access to use Org Admin. I have the "remember me" box checked, but nonetheless everyday I'm entering my credentials. The sign-in (top-right) click doesn't yield any results, and logging in through is greyed out. Alternatively, d epending on your country or region, Bluebeam may be restricting access to Studio services due the to export laws of the United States and other jurisdictions. However, after downloading and installing Revu21, upon launching it, when I try Problem While attempting to launch the Studio login dialog box, the login screen appears blank (white or black) or only partially rendered. Please try using Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari. The issue has now been resolved and you should be able to access and use Bluebeam as usual. Table of Contents Contact Us | What can we help you with today? Getting Started Org Admin Guide Bluebeam Subscription Implementation Guide Sign into Revu 21 with your Bluebeam ID Revu 21 Starter Kit Revu Installation Guide Upgrade to Revu 21 Transfer your license to a new computer How to navigate and customize the interface in Revu Resolve the issue that may occur when you open Revu 21 and are asked to log in even though you never logged out. Solution This issue has been resolved in Revu 20. 1. * The BB logo and the text "Sign In"… Jan 14, 2026 · New Year new problems😶 we are trying to setup our field iPads to use BlueBeam and are having issues. Reach out to the Org Admin (s) for your Bluebeam account (i. After a few attempts, most users are able to connect and work successfully. Nov 20, 2024 · I am having a problem with our one computer that is in our main conference room for presentations, collaboration etc. Bluebeam Administration Hub Welcome to the Bluebeam Administration Hub. e. Thank you for your patience and let us know if you’re still experiencing any problems. If your Studio Projects and Sessions are associated with a different BBID, see Sign into Studio with a separate Bluebeam ID (BBID). Bluebeam Services Status Here’s where you can find the current status of Bluebeam's Services and subscribe to status notifications. For details about setting up and whitelisting notifications to ensure delivery, check out our support article. Problems When you attempt to log into Studio on Revu 2018 or Revu 2019, there's no login screen. Having to log into Studio everyday For the past few weeks, Studio has been logging me out everyday. bluebeam. May 15, 2023 · Please try logging into the Bluebeam Gateway again or restart Revu to reconnect to your Studio Session or Studio Project. Use these resources to manage subscriptions and installations, view software requirements and product compatibility, and perform other administrative tasks. Thank you for your patience and understanding. Learn about the new "Remember me" option for BBID sign-in. 3. The problem has been fixed, but it may take a little while for the fix to fully take effect everywhere due to how internet systems store temporary information. Oct 9, 2025 · We’re back in action. Bluebeam on web and mobile (formerly Bluebeam Cloud) Troubleshooting articles Find solutions to common issues you might encounter. Please choose your server region to continue logging in. "Send Log Files" or "Report an Issue" Send Log Files takes me to this photo below, i can't see… May 24, 2023 · Home Subscribe Login - Bluebeam ID Overview US Services Login - Bluebeam ID Issue Bluebeam Studio is Down Resolved May 24, 2023 8:38 AM UTC Sign in to Bluebeam services with your Bluebeam ID for seamless access to features and account management. You haven't been assigned a subscription seat. Causes Your account could display as "Unassigned" for the following reasons: You've been invited as an end user but haven't accepted the email invitation and activated your account. If you're still unable to recall the email address associated with your BBID, contact Bluebeam Technical Support via email for assistance. After entering a misspelled or incorrect BBID email, your login attempt will fail, and if you request a password reset with the same address, an email won't be generated from the server. V21. . , and Licensing — you can view the Bluebeam Services Status Page. com, when we enter the web portal address in the iPad browser it directs us to download the mobile app. With a paid subscription to Org Admin Pro you'll get additional functionality that allows you to gain control and visibility over your organization's Bluebeam Studio activity. During that time, some users may experience a brief interruption when attempting to login. 2 logging into Bluebeam Studio. Feb 1, 2024 · Here’s where you can find the current status of Bluebeam's Services and subscribe to status notifications. We apologize again for any inconvenience this may have caused. If you have any questions or need additional support, please contact permitcenter@sfgov. If you were previously experiencing issues, please either log back into Revu, Studio, or the Org Admin portal to reconnect. Jun 12, 2025 · A member of my team is experiencing issues logging in. It gets stuck when trying to logon for a new user for BlueBeam. Let us know if you’re still experiencing any problems. Dec 17, 2025 · Dear Customers, We're following up on yesterday's message about the issue Bluebeam was having with its services. If this is successful, restart Revu and login to Studio. Jun 30, 2025 · We continue to see steady recovery from customers, but there are still some users who are unable to access the Bluebeam domains. Aug 19, 2022 · We are currently investigating issues with users intermittently being unable to login to our AU servers. Just loops at the login prompt. If the certificate is properly installed, the login page should load without any security errors or warnings. "Could not connect to Bluebeam Studio. Currently being queried by the Bluebeam Support, just wondering if there is a faster answer here. Really trying to avoid re-install. I am unable to find anything. is an American software company, which specializes in designing tools for creating, editing, marking up, collaborating and sharing PDF documents. I'm on version 21. Sep 12, 2025 · Outage in Bluebeam Bluebeam Login Issues Resolved Minor September 12, 2025 - Started 4 months ago - Lasted about 7 hours Oct 29, 2025 · With no intentional change of software I have run into a situation that causes Revu v21. You receive an error message: Revu 2018 & 2019 have now reached end of life (EOL). The underlying problem has been resolved, however, due to the way internet systems store temporary data (DNS caching), it may take some time for the fix to take effect everywhere. Table of Contents Bluebeam on web and mobile in Read-only mode Error: "Your permission level is limited to Viewer" Learn how to reset your BBID password for logging into Revu, Bluebeam on web and mobile, Org Admin, and Studio. Welcome to Bluebeam Org Admin where account owners manage access for subscription-based Bluebeam solutions. Learn from peers in Bluebeam Community, explore Bluebeam University product training courses, or submit a ticket so we can provide you with personalized assistance. Mar 13, 2025 · To keep Bluebeam Authentication Services running smoothly, we’ll be running maintenance on Wednesday, March 12th, from 6:00 pm to 7:00 pm PDT. Multiple problems occur: * All markup tools are grayed out and non-functional. Jul 28, 2022 · The issues impacting some users’ ability to login to Bluebeam Studio and Bluebeam Cloud have been resolved. For additional questions about current service status, contact technical support. 2. ) to request access. If you continue to experience issues, please contact your IT team or internet service provider for assistance with clearing your DNS cache. If you continue to experience issues, please try clearing your local DNS cache. It only functions as a viewer. 20 resolves the issue. Is anyone else experiencing this issue? I noticed this issue prior to upgrading… Build connections with Bluebeamers around the world, discover what’s new, and make your voice heard. Their main product is Bluebeam Revu. I click the sign in button and nothing happens. Refresh to see the most current information, or subscribe to receive email notifications whenever the status of a service changes. K. S. To sign in properly, make sure you spelled your email address correctly and/or locate your original Bluebeam account verification email to confirm the correct BBID. Somehow the user session is still stored in the background, but the "Log in" button keeps appearing. While we investigate this issue, we have found that updating to Revu 20. It continues to hang no matter what sum of waiting. Request a Free Subscription Sep 12, 2025 · The issue affecting US login Services have been resolved. If you continue to encounter issues, email support@bluebeam.

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